Mandates
Every mandate area, in one place.
Each mandate carries a summary, a data sheet and a full technical white paper. Filter by the side of KuTh you need, or read across both.
Commercial Disputes & Recovery
ICT Contractual Claim
A multi-site telecommunications, network, equipment, SLA and billing dispute reconstructed across fifteen sites and nine independently stated claim areas, then submitted as one R23.4 million contractual claim at CEO level.
- R23.4M
- contractual claim submitted
- 15
- operating sites verified
- 9
- independently stated claim areas
- 3,534
- supplier fault tickets analysed
Commercial Dispute Recovery
Almost three years of failed cancellations, unauthorised upgrades and continuing debit orders, rebuilt line by line and escalated into the supplier’s own fraud and forensic functions until the money actually moved.
- R532,509
- principal refunds documented
- 91
- affected line positions
- 113
- dated contact events
- ~3 years
- unresolved before KuTh
Supplier Contract Rescue & Commercial Resolution
An enforceable contract that had already survived two High Court challenges, resolved not by attacking it again but by rebuilding the commercial record, removing operational dependence and changing the decision environment around it.
- 2
- prior High Court challenges
- 1,969
- invoice records reconstructed
- 62
- named locations reconciled
- Exit
- controlled resolution achieved
Procurement & Sourcing
Tender Governance & Competitive Supplier Selection
A material tender run as a controlled governance process rather than a quotation exercise — where a referral earns zero points, references are verified, premises are visited, and a 14.75% cut in capital cost turned out to be worth 1.13% over the contract term.
- 14.75%
- reduction in capital cost
- 1.13%
- reduction over 36 months
- 0
- tender points for a referral
- 15
- locations validated on site
Medical Products & Consumables Procurement Optimisation
A R12.07m medical-product portfolio rebuilt from supplier invoices, with every commercial opportunity tested against product suitability, patient requirements and clinical acceptance before it could count as implementable value.
- R12.07m
- annual portfolio reconstructed
- 3
- procurement sectors segmented
- 8.22%
- initial modelled opportunity
- ~39.7%
- of later model clinically contingent
Institutional Food Procurement & Supplier Rationalisation
Twenty-seven historical suppliers restructured into five core procurement channels, with more than 300 documented exceptions where the evidence did not support a move — and a two-year result revised downward when refreshed pricing said it should be.
- ~18%
- accepted year-one saving
- 27 → 5
- core procurement channels
- 451
- product lines tested
- 300+
- controlled exceptions retained
Systems & Operational Improvement
Programme Data, Workflow & Reporting
Eight service programmes producing statistics through manual, fragmented processes, restructured into one governed information architecture with role-aware access and reporting as an output of daily work rather than a monthly exercise.
- 8
- programme areas unified
- 19
- users in scoped environment
- 1
- governed central record
- 4
- capture channels designed
Donor CRM & Relationship Management Systems Improvement
A retained, chargeable mandate: seven diagnosed operating failures translated into a configured donor CRM, four solution routes compared before any platform was chosen, and a 45.3% licence-cost reduction found afterwards.
- 7
- operating failures diagnosed
- 4
- solution routes assessed
- Live
- signed off and populated
- 45.3%
- annual licence-cost reduction