Every mandate area, in one place.

ICT Contractual Claim

A multi-site telecommunications, network, equipment, SLA and billing dispute reconstructed across fifteen sites and nine independently stated claim areas, then submitted as one R23.4 million contractual claim at CEO level.

R23.4M
contractual claim submitted: 15
operating sites verified: 9
independently stated claim areas: 3,534
supplier fault tickets analysed

Commercial Dispute Recovery

Almost three years of failed cancellations, unauthorised upgrades and continuing debit orders, rebuilt line by line and escalated into the supplier’s own fraud and forensic functions until the money actually moved.

R532,509
principal refunds documented: 91
affected line positions: 113
dated contact events: ~3 years
unresolved before KuTh

Supplier Contract Rescue & Commercial Resolution

An enforceable contract that had already survived two High Court challenges, resolved not by attacking it again but by rebuilding the commercial record, removing operational dependence and changing the decision environment around it.

2
prior High Court challenges: 1,969
invoice records reconstructed: 62
named locations reconciled: Exit
controlled resolution achieved

Procurement & Sourcing

Tender Governance & Competitive Supplier Selection

A material tender run as a controlled governance process rather than a quotation exercise — where a referral earns zero points, references are verified, premises are visited, and a 14.75% cut in capital cost turned out to be worth 1.13% over the contract term.

14.75%
reduction in capital cost: 1.13%
reduction over 36 months: 0
tender points for a referral: 15
locations validated on site

Medical Products & Consumables Procurement Optimisation

A R12.07m medical-product portfolio rebuilt from supplier invoices, with every commercial opportunity tested against product suitability, patient requirements and clinical acceptance before it could count as implementable value.

R12.07m
annual portfolio reconstructed: 3
procurement sectors segmented: 8.22%
initial modelled opportunity: ~39.7%
of later model clinically contingent

Institutional Food Procurement & Supplier Rationalisation

Twenty-seven historical suppliers restructured into five core procurement channels, with more than 300 documented exceptions where the evidence did not support a move — and a two-year result revised downward when refreshed pricing said it should be.

~18%
accepted year-one saving: 27 → 5
core procurement channels: 451
product lines tested: 300+
controlled exceptions retained

Multi-Site Catering Procurement & Service Optimisation

Twenty-six locations across nine provinces, reconstructed from 3,700 transaction records and normalised against meal specification rather than headline price — where the two largest reductions came with more food on the plate, not less.

~127,000
meals in the reconstructed baseline: 14.6%
reduction on addressed spend: 6.6%
equivalent across the national baseline: 23.8–32.7%
two migrated sites, specification improved

Production Printroom & Print Procurement Optimisation

A high-volume internal printroom alongside seventeen external suppliers, reconstructed below supplier totals — and notable for two results that reduced the claim: a headline corrected downward, and a cheap paper route withdrawn on due diligence.

10.4%
negotiated outsourced-print reduction: ~924k
monthly production impressions: 55.4%
paper model, after diligence restart: −6.8%
earlier headline corrected downward

Stationery Procurement

Six locations buying the same things differently, rebuilt into a 68-line tender basket — and the clearest illustration in the library of how much the choice of denominator changes an apparently precise result.

15.94%
tender basket reduction, validated: 9.5–23.8%
range across the six locations: 68
tender lines defining the basket: 4 → 3
suppliers quoted, then shortlisted

Printer Fleet & Managed Print Optimisation

Fifty-seven devices of which twenty-six recorded no usage at all, rebuilt around pooled actual demand — and reported against an eight-level evidence hierarchy that ends with two items still open.

57 → 22
devices after rationalisation: 61.4%
fleet reduction, achieved: 45.6%
of legacy devices recorded no usage: 15% → 7.5%
contracted escalation step

Travel & Mobility

Integrated Travel Management & Mobility Solutions

Travel taken out of isolated bookings and rebuilt as one governed operating category — sourcing, policy, traveller profiles, supplier agreements, refunds and reporting — the capability that helped inform the establishment of HerTho Travel.

17.3%
accommodation cost base modelled: 6% → 12%
corporate airline discount doubled: 3
categories brought under one model: 12 mo
travel activity reconstructed

Systems & Operational Improvement

Programme Data, Workflow & Reporting

Eight service programmes producing statistics through manual, fragmented processes, restructured into one governed information architecture with role-aware access and reporting as an output of daily work rather than a monthly exercise.

8
programme areas unified: 19
users in scoped environment: 1
governed central record: 4
capture channels designed

Donor CRM & Relationship Management Systems Improvement

A retained, chargeable mandate: seven diagnosed operating failures translated into a configured donor CRM, four solution routes compared before any platform was chosen, and a 45.3% licence-cost reduction found afterwards.

7
operating failures diagnosed: 4
solution routes assessed: Live
signed off and populated: 45.3%
annual licence-cost reduction

Programme Statistics, Analytics & Reporting

A reporting architecture where the implementation estimate itself became the commercial object — challenged, decomposed into seven components and renegotiated before any configuration effort was committed.

13.5%
negotiated cut, average estimate: 23.4%
on the low-case scenario: 16.7%
on the high-case scenario: 7
cost components itemised separately

Property & Facilities

Corporate & Business

Corporate Property & Lease Optimisation

Three linked lease instruments, reconstructed into one commercial position and renegotiated across rent, municipal cost, parking, escalation and term — producing three decision-ready routes rather than one counter-offer.

3
linked lease instruments: 2,025 m²
existing footprint modelled: 10% → 5%
negotiated annual escalation: 10.7%
strongest stay-option model

Pest Control Cost & Compliance Optimisation

A low-visibility facilities charge reconstructed at service-line level — where a monthly debit order turned out to buy a quarterly treatment, and the saving had to survive a hygiene-control requirement before it could count.

37.43%
traceable portfolio reduction: 59.17%
across comparable treatment streams: 36.32%
quarterly treatment stream: 73.45%
monthly treatment stream

Multi-Site Municipal Property Rates Optimisation

A multi-site estate rated differently in every municipality, corrected through public-benefit classification and rebate entitlement — producing both a lower recurring charge and a backdated credit on every concluded outcome.

80.6%
weighted recurring rates reduction: 3 / 3
outcomes with retrospective credits: 100%
rates rebate on the strongest outcome: 49.7%
largest total municipal account reduction

Security Services

A multi-site security portfolio repriced without weakening protection — and the engagement whose status discipline the rest of this library follows: processed, confirmed, modelled and opportunity are four different claims.

23.2%
combined weighted repricing: 24.7%
on the processed subset: 17.2–25.8%
range across documented lines: 9
recurring lines repriced

Financial Operations & Risk

Institutional Banking & Treasury Optimisation

Eighty-six accounts across four banking relationships, repriced where the evidence supported it and redesigned where it did not — with the attained savings, the modelled structure and the alternative offer kept firmly apart.

14.9%
documented annual charge reduction: 68 → 13
future-state account model: 80.7%
modelled maintenance-fee reduction: 0% → 6%
negotiated treasury yield

Insurance Cost & Risk Optimisation

A multi-policy programme where the cheapest-looking outcome turned out to depend on a claims threshold — tested against two real claims years, one of which produced no saving at all.

56.7%
negotiated portable-equipment premium: 21.8%
quoted motor premium, unconditional: 31.4%
combined, no deposit threshold: 41.8%
combined — conditional on claims

Corporate & Business

Pensions & Group Life

Retirement and insured-risk arrangements evaluated as one benefit cost system across subsidiaries — and a white paper that sets out five reasons not to consolidate, written by a practice whose interest would be served by recommending it.

11.2%
identified reduction, not realised: 69.5%
provident share of the cost base: 24.4%
group-life share of the cost base: 3
benefit components analysed together

Fleet & Logistics

Fleet Cost & Mobility Optimisation

A leased fleet across seven locations treated as one cost architecture — and the clearest demonstration in the library that a structurally honest result can be a small one.

1.4%
concluded core cost reduction: 37.1%
card administration, 1.2% of the base: 230,000 km
recorded vehicle movement reconstructed: 2.3%
best market-test opportunity, modelled

Corporate & Business

Courier Procurement & Distribution Optimisation

Seven related entities, one long-standing courier and no group framework — where the freight rates tested as competitive and were left alone, and all the value sat in the charges attached to every consignment.

3.7%
weighted direct cost reduction: 100%
recurring documentation fee removed: 17% → 15%
fuel surcharge rate: 96%
contracted on-time delivery floor

Vehicle Tracking & Fleet Telematics

A tracking contract where the real obstacle was the exit liability, not the price — negotiated down by 81.7% so that switching could be evaluated as a transparent cost rather than dismissed as impossible.

81.7%
negotiated cut in exit liability: 43.6%
best like-for-like, modelled: 73.9%
if the need is recovery only, modelled: 100%
of flagged warranty charges acknowledged

Courier Cost & Service Optimisation for NPOs

Three courier tariffs normalised into one commercial language — where the benchmark found the alternatives more expensive on most core lines, and the pack published that rather than quietly reweighting until they were not.

3
tariff structures normalised: 25%
more chargeable mass at a 4,000 divisor: 2.02 pp
spread in quoted fuel levies: −32% / +80%
Saturday surcharge range vs baseline

Telecommunications & Technology

Cybersecurity Risk, Resilience & Operational Protection

The only mandate in this library with no financial result — an assessment that reports what is missing, what exists but is insufficient, and what requires validation, without claiming a saving anywhere.

4
assessment domains reviewed: 7
control priorities identified: 8
measures defined for ongoing governance

Site Survey & Network Infrastructure Assurance

The technical assurance work behind the ICT Contractual Claim — fifteen sites walked, 3,534 fault tickets analysed, and five invoice lines isolated where billed quantities exceeded the signed baseline.

15
locations physically surveyed: 3,534
service tickets analysed: 5
invoice lines isolated for reconciliation: 10–45%
of contracted bandwidth observed

IP Telephony & Unified Communications Optimisation

A national voice estate carrying a settlement obligation on financed equipment — tendered on outcomes rather than price, modelled across the whole escalation path, and migrated without cancelling the incumbent first.

16.5%
on the scoped finance-rental comparison: 104 → 80
endpoint positions refined to devices: 11.5%
below the gross settlement benchmark: 100%
of on-net calls priced at zero

Fixed-Line Telecommunications Cost Optimisation

A legacy estate audited at service-ID level, and the most candid disclosure in the library — a headline published as gross, with five reasons given against it, including that the savings levers overlap each other.

55.8%
gross modelled opportunity, not realised: 31.3%
of baseline on no-use services: 43.2%
of records on the signed cancellation schedule: ~30%
modelled usage cut from rate alignment

Corporate & BusinessMobile Telecommunications

Corporate Mobile Telecommunications Optimisation

A multi-entity estate of 353 tariff records pooled into one enterprise model — using group scale for leverage while preserving the separate legal liability of the entities inside it.

15.0%
quoted reduction on pooled spend: 353
tariff records classified: 60.6%
of records were data top-ups: 10%
usage tolerance, not a cash saving

NPO & Social ImpactMobile Telecommunications

NPO Mobile Data & Telecommunications Optimisation

A reseller-supplied data estate where 88.1% of connections shared one package regardless of use — and the only engagement in the library that publishes a full account of its own failed cut-over.

30.7%
equivalent-package migration, modelled: 40.8%
with usage right-sizing, modelled: 88.1%
of baseline on a single 2GB package: 84
connections in the quantified baseline